Privacy Policy
Privacy Policy
Effective Date: July 19, 2025
Business Name: Pepper's Poop Scoopers
Location: Red Deer, Alberta, Canada
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At Pepper's Poop Scoopers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with Alberta’s Personal Information Protection Act (PIPA) and applicable federal laws.
What We Collect
We may collect:
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Name, address, phone number, and email
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Details about your pets and service location
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Payment information for billing purposes
How We Collect It
We collect information through:
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Online booking forms
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Phone, email, or in-person communication
Why We Collect It
We use your personal information to:
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Schedule and deliver our pet waste cleanup services
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Communicate with you regarding your service
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Process payments and manage invoices
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Improve our services
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Send promotional offers (with your consent)
Information Sharing
We do not sell your personal information. We may share it with:
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Our accountant or bookkeeper
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Payment processors
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Legal authorities when required by law
Data Security
Your information is stored securely and accessed only by authorized personnel. We use encrypted systems and password-protected devices.
Data Retention
We retain customer records for up to 5 years and securely dispose of them afterward.
Your Rights
You can request to access, update, or delete your personal information by contacting us.
Breach Notification
If a data breach occurs that poses a risk to your personal information, we will notify you and Alberta’s privacy commissioner.
Updates to This Policy
We may update this policy at any time. Changes will be posted on this page with the revised effective date.
Contact Us
Privacy Officer: Chris Pepper
Email: Chris@pepperspoopscoopers.com
Phone: (403) 307–8038
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